Privacy Policy

This Privacy Policy explains how Vita Nova Anti-Aging & Rejuvenation Center (“Vita Nova,” “we,” “us”) handles information collected through vitanovaantiaging.com and related online services. It applies to this website only. Medical information you share with us as a patient is also protected under HIPAA and described in our separate Notice of Privacy Practices, available at our office and on request.

Information we collect

• Information you give us: your name, email, phone number, preferred service, and any message you send through a form, by email, or when booking online.
• Booking information: appointments requested through our online scheduling system, operated by our practice-management provider.
• Automatic information: device and browser type, pages viewed, referring site, approximate location (city level), and similar usage data collected through cookies and analytics tools.

How we use information

• Respond to your questions and schedule evaluations and treatments
• Send appointment confirmations, reminders, and payment links
• Send occasional news or offers if you opt in (you can unsubscribe at any time)
• Understand how visitors use the site so we can improve it
• Comply with legal and regulatory obligations

Please do not send detailed medical information through website forms or email. We will collect what we need securely during your evaluation.

Cookies and analytics

We use Google Tag Manager and Google Analytics to understand website traffic, and may use advertising tools such as the Meta Pixel to measure our ads. These tools use cookies and similar technologies. You can block or delete cookies in your browser settings, and opt out of Google Analytics with Google’s browser add-on. Blocking cookies may affect how some parts of the site work.

How we share information

We do not sell or rent your personal information. We share it only with service providers who help us run the practice (such as our scheduling and records platform, payment processor, email and text messaging services, and website host), who are required to protect it and use it only for the services they provide to us. We may also disclose information when required by law or to protect the rights and safety of our patients, staff, or others.

Text messages and email

If you give us your phone number or email, we may contact you about your appointments and account. Marketing messages are sent only with your consent. Reply STOP to any text or use the unsubscribe link in any email to opt out. Message and data rates may apply.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us to update or correct your contact information, stop marketing messages, or tell you what personal information we hold about you from this website. Requests regarding your medical records are handled under HIPAA as described in our Notice of Privacy Practices.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them online.

Links to other sites

Our site links to third-party services such as social media and our online booking page. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact us

Vita Nova Anti-Aging & Rejuvenation Center
11715 Bandera Rd, Suite 102, San Antonio, TX 78250
Phone: (210) 892-2118
Email: contact@vitanovaaesthetics.com